Frequently Asked Questions

We are required by Vietnamese local authorities to collect passport details for all guests before departure. If you don’t have your passport number to hand when booking, simply complete your reservation first and email your passport details to bookings@lesrivesexperience.com at your convenience before the tour. Your information is used solely for the required registration process.

Full refund if you cancel at least 7 days before your tour. 50% refund for cancellations 6–3 days before. Within 3 days, the booking is non-refundable.

Most operators run large buses to crowded sites. We travel by private luxury speedboat in small groups, arriving ahead of the crowds, with breakfast, lunch, refreshments, all entrance fees, your guide, hotel transfers and travel insurance already included, no hidden extras.

A share of every booking also supports the local riverside families and communities we work with. You’re paying for a calmer, more comfortable, more responsible day out, not just a seat.

The meeting point will be the Saigon Water Bus Station, please openopen this link to get the direction to the meeting point.

If conditions are unsafe, we’ll reschedule or cancel and let you know in advance, with alternative options. Light rain isn’t a problem — our speedboats have full rain protection, and we provide waterproof ponchos and umbrellas on board.

We accept all major credit cards, cash or bank transfer. Online payments are processed by Trekksoft, our PCI-DSS-compliant booking partner, with SSL encryption, your card and personal details are never stored on our site.

Yes. Every speedboat carries complete international-standard safety equipment, life jackets for all guests, and rain protection for any season. Although our boats hold up to 20, we carry a maximum of 14–15 guests so everyone travels comfortably and safely.

Absolutely. Our tours suit all ages, with child-sized life jackets on board and a relaxed small-group pace that works well for families. Children under 12 must be accompanied by an adult — just let us know the ages when you book so we can prepare.

Yes. We’re happy to arrange vegetarian and other special diets, just note your requirements in the booking form.

Yes. Our tours are comfortable for guests roughly aged 7 to 70. The speedboat does most of the travelling, walking is gentle and broken up with rest stops, and our guides are always on hand to help.

All of our guides are fluent in English. Guides in other languages can often be arranged in advance for an additional fee ,just ask when you book.

Yes. Many of our experiences can be run privately or tailored to your group, dates and interests. Contact us with what you have in mind and we’ll put a plan together.

Sunscreen, a hat, sunglasses, comfortable clothing and your camera. We provide drinking water, refreshments, insect repellent, waterproof ponchos and umbrellas, so you can travel light.

About 1 hour 20 minutes by speedboat to the Can Gio mangrove forest, around 40km from the city.

Very likely. Can Gio is a UNESCO Biosphere Reserve home to monkeys, bats, crocodiles and abundant birdlife. Sightings vary with the tides and the season, and our guides know where to look.

Sunscreen, a hat, sunglasses, comfortable clothing and your camera. We provide drinking water, refreshments, insect repellent, waterproof ponchos and umbrellas, so you can travel light.

About 1 hour 15 minutes along the Saigon River. The boat pauses at a few points along the way for your guide to share stories of riverside life and because we set off early, you arrive ahead of the buses groups.

Not at all. The tunnels have been widened but can still feel tight, so going underground is completely optional and only a small part of the day. Your guide will look after you, and there’s plenty to see above ground.

Around 600–700m in total across the site, at an easy pace with rest stops along the way.

Our tours visit Ben Dinh, with the exception of the boat-and-bicycle option, which goes to Ben Duoc. We can also arrange Ben Duoc on a private tour by request.

The entrance fee to Cu Chi is already included in your tour price. The optional shooting range is not if you’d like to try it, it’s about 75,000 VND (around $3) per bullet, paid on the day.

Yes. We include comfortable restroom breaks throughout the day. And no, there are no forced shopping stops or commission-based detours. Every moment is dedicated to discovering the authentic Mekong Delta, not gift shops.

Sunscreen, a hat, sunglasses, comfortable clothing and your camera. We provide drinking water, refreshments, insect repellent, waterproof ponchos and umbrellas, so you can travel light.

About 1 hour 20 minutes by speedboat, far quicker and more scenic than the road, which is why the day never feels rushed.

A full, relaxed day: a fruit orchard, a riverside market, a traditional rowboat through the canals, a Buddhist pagoda and a Cao Dai temple, and a local farmhouse for coconut-candy and rice-whisky tasting, finishing with a traditional lunch featuring the region’s famous fried elephant-ear fish.

A relaxed cruise past the city’s riverside life and skyline, with your guide sharing the stories behind what you pass. Get in touch and we’ll walk you through the current route and timings.

Vung Tau sits about 100 kilometres southeast of Saigon, and there are three ways across: by road (roughly two hours by car), by the public fast ferry, or, most memorably, by private speedboat down the Saigon River and out to sea. Our Vung Tau by Speedboat tour takes the water route, which turns the transfer itself into part of the day.

Yes, particularly if you want sea air, a genuine coastal town and a change of pace without a long journey. In a single day you can see the Christ statue, the old lighthouse, the White Palace and a real fishing market, then swim at Back Beach and eat superb seafood, all within a compact peninsula.

Climb to the Christ of Vung Tau statue and the 1862 lighthouse on Small Mountain, visit the colonial White Palace and the Thich Ca Phat Dai temple, browse the Xom Luoi fish market, and relax on Back Beach. Round it off with banh khot and fresh seafood at a seaside restaurant.

The dry season, from about November to April, brings the calmest seas and clearest skies, ideal for the boat crossing and the beach. Midweek is noticeably quieter than weekends, when Vung Tau fills with visitors from Ho Chi Minh City.

Back Beach (Bai Sau) is the long one, nearly ten kilometres of open golden sand and the best choice for swimming. Front Beach (Bai Truoc) is the town-side promenade for sunsets and evening strolls, and small Pineapple Beach (Bai Dua) has the clearest water for a quiet dip.